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When you’re just starting an online business, it’s not unusual that you’d be confused. Most beginners get confused at the onset, but things get better as they get the hacks of the business. You may do things randomly, which can make you miss some steps. To set your dropshipping business for success, you’ll need a checklist to guide you through. So we’ve created an ultimate drop shopping business list for new online store owners.

The Ecommerce Checklist- Overview

An e-commerce checklist contains the series of steps that an online business owner would need to pass through while creating an online store. The checklist helps to guide you and streamline the process of setting up your online business.

The Importance of an Ecommerce Checklist

You’d probably have used a checklist at one point or the other for your grocery shopping, traveling preparation, or an event. A checklist acts as a guide that ensures you don’t forget or skip anything.  It can be overwhelming to remember all the processes of launching your online business. E-commerce checklists help you follow a step-by-step process without forgetting or neglecting any business launching process, from choosing themes and design elements to placing images and cart icons.

Dropshipping Checklist

To make things easier, here’s a dropshipping checklist to use as you launch your business:

Choose a Custom Domain

With a custom domain, you would gain brand recognition faster, and people would easily know your web address. You can opt to use your desired name with a domain name tool. Sites like Shopify allow you to buy a custom domain.

Set Up Your Business Pages

Some customers usually browse a business site to gain knowledge on what value the business offers. It’s essential that you provide standard pages that give relevant information about your business. The basic business page for your dropshipping business include

Home Page: Your homepage is the first page that your customers see when they visit your store. It gives customers access to other product categories and sections of the store. Hence the links to your products should be placed on this page.

Contact Page: This page includes channels of communication that your customers can use to contact you. It could be an email, a bot, a contact form, a phone number, or an address.

About Page: This is where your customers get information about the business, the story behind it, and the brand’s values and objectives. Your about page should be able to inspire your customers.

FAQ page: People would always have concerns, questions, and queries. The FAQ page helps them address any concerns, including return policy concerns, shipping duration, etc.

Terms of Service Page: This provides information on your legally backed up terms of operations to protect you in case of disputes.

Privacy Page:  Here, you provide information on how customer data is used. You can get a lawyer to guide you on drafting your privacy policy.

Organize Your Checkout Page

A poorly optimized checkout process can make customers abandon their carts. If your checkout page is well streamlined, it can increase your chances of making a sale. A good idea is to minimize the slow loading process, provide multiple payment options, provide easy cart adjustment, currency conversion features, and fix possible errors that could occur during the checkout process.

Select Your Sales Channels

You can provide multi sales channels where customers can shop for their products to increase your chances of generating more sales.  For instance, advertising your product on several online marketplaces like eBay, Amazon, or Facebook can widen your reach.

Optimize Your Store for SEO

SEO is vital if you want your dropshipping store to come up in search results. Customers can easily find you if your store is SEO optimized, increasing your chances of getting sales. Some of the SEO tactics you can use for your online store includes keyword research, keyword optimization, using a sitemap, schema markup, and adopting a content marketing strategy,

Set Up Your Email Marketing

You can use emails to welcome customers and send offers to existing customers. Your email marketing strategy should include welcome emails, order confirmation emails,  abandoned cart emails, order tracking emails, and product arrival notifications.

Set Up Your Analytics

Analytics tools like Google Analytics help you make sound business decisions; it gives you information about the highest-performing content and product. You can also use it to monitor your traffic and conversion rate.

Check Your Shipping Rates

It’s vital that you analyze your shipping rates to avoid losing money. Consider if you need to charge extra fees for express delivery or international shipping.

Add the Relevant Apps and Test the Site Before Launching

You can include apps like social proof and upselling and cross-selling tools to enhance your site’s functionality. Ensure you test the website to check if everything is working correctly. Check for mobile compatibility and see that all pages load fast.

Endnote

There you have it! Above is a detailed dropshipping checklist for new business owners. As you build your dropshipping store, you can use this checklist to ensure you don’t skip any vital process. Happy Launching!

Fulfillman provides Global Fulfillment & Dropshipping services, Sourcing from China, Branding, And Product Photography Services for Shopify, WooCommerce, Amazon, eBay and more! Contact us today to know more about our services. A wonderful experience awaits you.


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Dropshipping is one of the best things to happen to the global business landscape. It is the new gold, especially with the COVID-19 pandemic and all. The best part of dropshipping is that the market is constantly expanding, and there is always room for more dropshippers like you.

But here’s the thing. There is more to being successful at dropshipping. You’d need to master specific tips to make the most of your dropshipping business. We understand this aspect of the business. That’s why this article will be sharing some tips that should help you succeed at your niche dropshipping business.

There is More to Pricing

To be successful, you need to avoid the mistake of using pricing as leverage against the competition. There is always someone who can afford to sell at lower prices. So what do you do?

Ditch the low pricing approach. Instead, you want to focus on the value that your product and services offer. People are always willing to pay extra as long as they get their money’s worth.

Make the Most of Seasonal Merchandise

Seasonal merchandise is a crucial part of niche dropshipping because there will always be demand for them at a particular time. You could stay ahead of your competition by making a plan that guarantees a supply of merchandise at the right time. You already have your niche pat-down. The next thing is to ensure that your clients can always count on your offers when the season arrives. So get a schedule that works for you and your clients.

Offer Product Bundles

Everyone loves a good deal, and one great way to get clients on your side is to create a bundle of similar products, which you then offer as a package deal. On the one hand, you reduce the shipping costs and increase your profit margins.

On the other hand, you stand a better chance of satisfying your clientele since you are offering them more value(from the bundle of products) for their money.

Experiment with  Marketplaces

Having the right products is one step in the niche dropshipping process. Having the right marketplace to get the products out there is another. To arrive at a marketplace that suits you just fine, you’d need to experiment.

The reason is that different marketplaces have different pricing advantages. In the same vein, some products do better on some marketplaces than they do on others. So the only way to find out which marketplace works best for you is to experiment with as many as you can.

Offer Premium Customer Service

Now, this is key. Remember the saying the “customer is always right”? Make that a watchword for your business operations. Customer service is a significant factor in customer retention. So make sure that your offer customer service that stands out from your competition. Establish a system that fosters trust and provides support at all times.

Your clients have to know that you don’t plan on scamming them, so you have to find a way to manage any issues. Quick response time, regular updates, and feedback from the base of premium customer service. Here is the thing. The way you handle your customers shows them the level of your expertise. What’s more, customers never forget excellent service.

Niche Up

You are already into niche drop shipping, so why talking about “niche up.” Here is the thing. Settling for one niche is not enough. It would be best if you were an expert in that field. You need to have in-depth knowledge of what you are selling.

The more knowledgeable you are about your niche, the more likely you are to succeed. So constantly update your knowledge about the industry trends in that niche of yours. The aim is to find out as much as you can about the products you intend to deal with so that you can offer your clients the best value possible.

Invest in A Website

The business landscape has become digitalized. You already know that. What you might not know is that an optimized website will work wonders for your niche dropshipping business. Your website is essentially a virtual representation of your offerings, and in business, your first impression matters a lot.

Ensure that your website is SEO-optimized and user-friendly, and you will be smiling to the bank sooner than later.

Become a Marketing Rockstar

Your marketing skills are also critical to the success of your business. Ensure that you market your offerings and your products as well as you can. Experiment with offers and promotions too.

Get your product descriptions right and make sure that your ads are on point. You might need to do some studying and research to get to this level because the aim is to ensure your sales funnel brings you great returns on investments.

Study Your Competition

Study what your competition is doing right. You can then find a way to apply them to your business. You will get valuable insights into product ideas, positioning, branding, pricing, and your audience if you do it right.

Takeaway

The niche dropshipping business is a goldmine if you know how to go about it. These tips should help you make the most of your business despite your competition. Contact us today at Fulfillman to know more about our dropshipping services. Our dedicated team will be available to speak with you and provide suitable answers to your questions and concerns. We guarantee you excellent services.


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Store owners use dropshipping for processing orders from the manufacturers. The amazing thing is that the dropshippers will be responsible for the inventory logistics and shipping procedures. It can go well until you have to take accountability for the dropshipper’s mistake. Thus, ensure that you know the ins and outs of the dropshipping process and the hiccups before they affect your business.

Dropshipping is starting to gain traction for retailers looking for opportunities to make a business convenient and quick. It may seem like your problem is about acquiring your marketing and product with a bit of technology. But you should also make the customer’s experience a priority if you intend to keep your business in operation. The fact is that you may be able to delegate duties like shipment, order filling, and other inventory tasks.

Nevertheless, the dropshipping company doesn’t have time to understand their customer’s feelings. How will they know whether their customers are satisfied? The customers are the individuals bringing in the cash. If they aren’t happy about the process, it implies that everything will fizzle out immediately. Thus, you have to exploit the potentials of dropshipping optimally by understanding your responsibilities and the common mistakes that usually lead to backfire. Read on to find out the common mistakes to avoid that will help enhance your dropshipping business.

Worrying About Shipping Costs

Ensure that you quit worrying about the shipping cost; thus, you should determine your priorities. Depending on the source of the orders, shipping prices vary across boards. Avoiding this situation entails settling at a flat rate to eliminate the stress and ensure smooth running. Besides that, it makes things easier for you; it is straightforward for customers as well.

Relying Too Much on Vendors

Many things may happen by having too much confidence in a vendor. For instance, if you depend more on one vendor, they could increase the prices or decide to shut down the business. Also, they could run out of products you order. Thus, ensure that you have reliable backups to avoid being stranded. For your insurance, you should draft a contract with your vendors so that they will know your expectations and requirements.

Expecting Easy Money

As we have earlier discussed, dropshipping provides comfort that will help simplify your tasks. However, you can’t forget the importance of product marketing as well as your competitors. It requires research and the development of a customized approach that will improve your product’s appeal.

Making Order Information Difficult to Access

If you guarantee an easy and quick process for your customers, they will want to see past reviews. Set up projected ship dates based on location and ensure that the vendors keep you abreast of the order’s status to keep the customer informed. It will help you monitor orders if you expect them to reach their destination later than planned and look for alternatives quickly.

Not Enough Brand Display

You have to understand that your brand cannot continue to be viewed throughout the customer’s entire experience. Also, you want people always to keep your brand in mind, so insert your brand in several places. You can integrate custom external packaging, inserts, branded packing slips to keep your name intact after shipping.

Messing up Order Changes and Cancellations

People often order a product by mistake, click the wrong button, or change their minds. If this happens, ensure that the customer gets their money back or make appropriate adjustment. If you don’t pay much attention, the vendor may ship the order, ending with a negative review. Ensure that your vendors confirm the changes with you before doing the same with the customer. While the customers are waiting for the product’s confirmation, send them a message ascertaining their request and inform them that you are working on the changes.

Mishandling Lost or Damaged Items

Note that it has already made them dissatisfied with your brand whenever a customer encounters a problem with their order. Ensure that you’re prepared to offer them an easy and quick solution and don’t cause more problems. Creating a process for handling and managing order problems will enable you to make the customer feel accommodated.

Return Complications

If you don’t set up a system that deals with the returns, things can turn out awry. To avoid this problem, liaise with your vendor to establish a return policy. You have to understand that customers will always wait for their refund, which must be handled effectively. They may also require instructions explaining the best way to return the item. Thus, organize a system that will eliminate irritation and confusion.

The fact is that you should put your customer’s experience as a priority. Though shipping and inventory control is out of your control, you should always ensure that everything is planned accordingly. With proper management and planning, these dropshipping mistakes can be avoided to make your business function smoothly.

Contact Us today at Fulfillman in case you will like to know more about our business. Our services are affordable, reliable, and highly professional. Our dedicated team will be available to speak with you. We will provide suitable answers to your questions and concerns. With us, you are guaranteed to get quality and excellent dropshipping services.


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Are you looking for ways to reduce shipping costs for your small business? The Covid-19 pandemic has pushed several people to opt for online shopping. Due to this, many small businesses are currently engaged in ecommerce business to explore the massive opportunities on the internet and get the cash in this growing market.

Although an online business offers a plethora of options, it is limited by shipping cost, which is considered one of the most significant expenses of ecommerce stores and small businesses. In fact, a lot of shoppers are often hesitant to place the order once they see expensive shipping costs. This is why it is important to find a balance in the cost of shipping without hurting your business or profit. Read on to find out the top tips to reduce shipping costs for small businesses.

Negotiate Shipping Rates with Carriers

You have to understand that it is not only the giant retailers that have access to discounted shipping rates. Although the fact is that higher shipping volume translates to more volume discounts, but the reality is that small businesses can also benefit from negotiating lower rates and comparing prices.

For instance, if one carrier gives you their price rate, use it as leverage to fast-track your negotiations. Also, you can share your sales projections with several shipping companies if you are expecting an increase in your orders in the coming months due to demand or seasonality. Ensure that you obtain quotes from several carriers instead of opting for the first offer.

Prepay for Shipping to Reduce Total Costs

Several shipping companies enable you to prepay for shipping labels. You can purchase one set of shipping labels in the early stage and attach them to packages. This process will allow you to reduce shipping costs and also save time. Note that this strategy will enhance your bottom line to know your shipping costs before time. It is also beneficial if you can anticipate loads of orders of the exact dimensions and weight.

Repackage Your Orders to Precise Product Dimensions

Always understand that heavy and larger packages will increase your final costs if you’re not making payment for flat-rate shipping. Thus, ensure that you focus more on the package dimensions. Use boxes that best fit the product’s size that you’re shipping – otherwise, you will pay more for additional dimensional package weight. Even if it implies storing multiple sized-boxes, it could enable you to cut costs in the long run.

In other terms, the packaging for a set of products should best fit the products or at least be slightly larger than it. Another way is to eliminate the use of boxes and go for more cost-effective shipping merchants. For instance, if your business often ships less fragile, smaller items like clothing, opt for poly mailer bags or mailer envelopes.

Explore Third-Party Shipping Insurance

It is essential to have shipping insurance for your orders, depending on your business. If you intend to consider this, understand that most shipping companies usually overcharge on insurance. To determine if you require shipping insurance, consider the average worth of your shipments. It is better to opt for shipping insurance if the loss of one shipment could impact your bottom line. On the other hand, if your shipment or average product is a moderately low cost, the shipping insurance may not be essential.

Include Shipping Costs in the Upfront Price

Several online businesses won’t include the shipping price in the checkout section. Instead, they will integrate part or all of the shipping expenses into the upfront price. Also, experts believe that online shoppers prefer platforms that promote free shipping. This technique makes it easy to upgrade to free shipping without having to pay for the entire bill. If you decide to sell products set up by an affiliate or pursue dropshipping, then you can include the shipping costs into the price.

Consider Hybrid Services

Another effective way to reduce shipping costs for your small business is to use hybrid services like SmartPost by FedEx and SurePost by UPS. These services will pick your packages before transferring them to other big carriers like FedEx or UPS. The effect is that these packages end up at the closest delivery office and are delivered by local mailmen.

Reduce Small Business Shipping Costs with a Shipping Platform

The days of driving to the post office to get a package are overdue to the rise of several online shipping platforms. These platforms have made it easier to manage the shipping process effectively and streamline orders. Another thing is that they allow you to compare rates, resulting in the reduction of your shipping costs.

Get Discounted Shipping Rates

All shipping companies offer pricing discounts depending on the shipping volume, and the important thing is that you don’t have to ship massive orders per month to obtain these discounts. You can also negotiate volume discounts to gain the trust of a shipping carrier. The truth is that shipping more packages will translate to better rates.

Endnote

Reducing shipping rates for small businesses will facilitate the expansion and growth of the business. Ensure that you apply these strategies to reduce the shipping rates and divert the resources into other essential things.

For more information about us or if you will like to know more about the products and services we provide, give us a call today at Fulfillman. We provide a wide range of services including Drop Shipping services, China sourcing, Warehouse fulfillment, Third Party Logistics, Product Photography, and many more. Our trusted professional team will be on ground to speak with you and discuss your available options. With us, you are certain to get quality and excellent services that give 100% customer satisfaction.


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Growing an online business is never easy without the presence of a target market that will most probably like to patronize your business. People may tell you that in business products is everything. That is true but in reality, having a community is stuff that legendary enterprises are made of. This is more like building a business brand around a society that values the kind of product you have, and it’s an excellent policy to making a good profit.

Acknowledging that human relations are crucial for business is why building a community around your business is the best way forward. There are minimal chances of a business owner meeting the people who buy commodities from them in digitalized markets. The only way they can interact effectively is by knowing the business and the products they sell. This can be achieved better when the brand is built around a community. The following tips will aid one to effectively grow an engaging community that will be best for business.

Take Your Time

Getting an active and engaging community is never easy for a business owner. That is why you have to give it time to continue to interact with your customers on your products and what you have for them. Through your efforts over time, your customers will get to be comfortable and confident with your products and hence, won’t shy away from engaging you. Potential customers will always detect when you’re desperate, and that devalues a brand. Therefore, you should take time and win your customers over.

Assemble the Right Team for the Job

Building a community is a personal engagement process that you can initiate from the team that you have. Therefore, you must get a team that shares your business’s vision and goal and understands that your brand centers around your customers. It would be best if you had people that are as passionate about the project you’re about to achieve as you. This is a motivating factor that will make your community trust you. It’s also vital you get individuals that understand the community, including their language and their culture.

Engage Customer Feedbacks through Visuals

Selling a product to customers is just the first phase of building a long-lasting relationship. You also need to hear from your customers to know their impressions of what your business looks like. Sometimes, you may need to use their feedback videos to do adverts and assure them that you’ve taken them as a big family. It will also need to assure them that you’re working on getting the very best version of your selling products. Please encourage them to post their videos on social media and tag the company’s handle to it. It will create an enormous sense of belonging for them concerning your brand.

Support the Community through a Cause Important to them

Nothing assures a community of the love that a business has for them, like community affairs. You can make an effort to involve yourself in the activities that the community is involved in. You can sponsor certain events that they do in the community that revolves around their way of life. This is one of the best methods of advertising your business and getting more customers than ever before.

Create a Strong Social Media Presence

Most of the time, you may not be opportune to be communicating with the majority of your business community. Having a good social media presence that will engage them will take care of that for you. You can sponsor Facebook campaigns with lots of discount prices for potential customers. This will keep their focus around your products even without you breaking any sweat.

For instance, if you’re in the food business, you can insert promo codes that your customers can use and win fantastic prices. This will drive them to buy your products even more.

Create a Website/Blog that will Enlighten Them

An excellent website or blog centered around your product will ensure that you build a solid community that will always engage in them. Display your products and enlighten them about what makes them unique without sounding desperate. This will surely increase their curiosity levels in exploring more products that you have.

Create a Mechanism for Organic Traffic from Search Engines and Digital Marketing

Ensure that you insert keywords on the type of product you have in your blog posts and even social media posts. Getting valuable information about SEO analysis is a good place to start. This will only ensure that people will get your business information at the first search on any search engines. It drives more individuals to engage you digitally.

Provide Excellent, 24 Hours Customer Service

Customer service is significant because it’s the best method of convincing your customers that you’re always there to help them at any time. Ensure that you have a means of hearing from them with agents on the ground to hear their complaints at any time. It only strengthens the community bond and confidence in your community.

Engage in Affiliate Partnership

This is a process where you pay incentives to your customers for making referrals of your business to potential customers. This method is effective and will drive more individuals to engage your products and persuade other people to come on board. Knowing that they can make money through this method will motivate them to market your business effectively.

Conclusion

Getting an online community presence for your business is not going to be easy, but it’s a magnificent process of getting the best patronage for your business. This will ensure that you get maximum profit at all times, even when you’re not fully stocked.

In case you will like to know more about dropshipping or other services we offer, contact us today at Fulfillman. Our dedicated team will be available to speak with you. We will provide suitable answers to your questions and concerns. An amazing experience awaits you.


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Your dropshipping business caters to a range of customers who patronize you for several reasons. You would be wise to keep them updated about any changes in pricing, product offerings, or business operations because keeping them updated is vital to retaining the old ones and attracting new ones. Here are some essential tips you might need to keep your customers updated about your business.

Have a Plan

You’d need something of a plan (we’ll call it a communication plan) on how you intend to keep your customers in the know about your business. Your plan should incorporate “mini-plans” that all work together for the bigger plan. It would be best if you designed your plan in a way that makes it easy for you to impart essential updates on your dropshipping business in a seamless process.

Invest In Professional Product Photography

As a drop shipper, you deal in products that are tangible and easy to see. That is why you need top-notch photography. Great photos of your latest offerings will hook your customers. Once you have new products that you want your customers to know about, use pictures. People are primarily influenced by what they see, and one of the best ways to keep your customers abreast of your products is via great product photos. Avoid generic, low-quality shots by all means.

Start a YouTube channel

You might choose to take things up a notch from excellent product photography with catchy videos. If great product photos can captivate customers, a well-shot video will inform and compel your customers about your latest offerings. Let the video be focused on the product, and your customers stand to gain from getting the products. You can include the links to the video on your website or your social media pages.

Invest In Online Ads

Did you know that you could use suitable ads to update your customers about the latest products in your dropshipping business? Yes, you can, especially with the multitude of ads that you can run across all your social media platforms(assuming you already have social media pages). Of course, Google displays ads will put you right in your audience’s face, but if you have functional social media platforms, try running ads on them. Preferably Instagram and Facebook.

Exploit Email Marketing

Although social media is quite prominent in the dropshipping landscape, email is still one of the best ways to keep your customers abreast of the latest trends in your business. An email newsletter allows you to contact all your customers at once and is a great way to let them know the latest products, offers, and changes in your business. In addition, with an email newsletter, you are no longer subject to the almighty internet algorithm that governs social media. So it is a great idea to send regular emails to your customers to let them know about the changes that are taking place in your business.

Use Social Media

Most of the world’s population is on social media. That is why it offers an excellent means of keeping your customers updated about your business. You can post just about anything you want about your business on any of the social media platforms you are on. First, however, you need to understand the uniqueness of each platform and how to leverage it to your advantage. To do this, you’d need a viable social media strategy.

You also get the opportunity to engage your customers by answering their questions or address any issues that they might have using your social media page(s). If you have multiple social media channels, some tools can even help you manage them simultaneously to get as much information out to as many customers.

You Can Post Updates On Your Website

Disseminating vital info is one of the reasons why you created your website in the first place. So one great way to keep your customers updated about your business is to make regular posts on your website. You might opt to do this using a banner or conspicuous links. Another way is to create a page that is dedicated to any updates you want them to have.

Share Informative Resources

By informative resources, we mean content that gives your customers more information about the changes, modifications, or trends in your business that they need to know. The resources could take the form of blog content or just informative that throws more light or addresses any issues or queries. You should try as much as possible to share these resources across multiple channels to ensure that they get to as many people as possible.

Conclusion

Without your customers, you wouldn’t have a dropshipping business. You are bound to increase and improve your product offerings in addition to other changes. The best way to keep your customers satisfied is to keep them updated about your business. Use the tips shared in this article to keep your customers abreast with your dropshipping business.

In case you will like to know more about dropshipping or other services we offer, contact us today at Fulfillman. Our dedicated team will be available to speak with you. We will provide suitable answers to your questions and concerns. An amazing experience awaits you.


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Finding reliable dropshipping suppliers and products is a crucial step towards achieving success in your dropshipping business. However, there are tons of suppliers out there, each professing to be the best out for you to work with. That’s why finding the dropshipping supplier can be tricky. The wrong supplier can cause you unexpected delays and bad customer reviews, while the right supplier can help your business grow exponentially. Therefore, how do you know which one to choose? Read on to discover eight important tips to help you find reliable dropshipping suppliers & products.

Use Internet Searches Extensively

Businesses now exist in a digitized environment where an online presence is essential to succeed. So one place to find a great dropshipping supplier is on the internet. There is the argument that you need to do much more than an internet search to land the best dropshipping suppliers and get the best products. The truth is that an internet search will be more helpful than you know. A supplier with a website with a real-time inventory, an online searchable order or an exhaustive online catalog is very likely to be the kind of supplier you need for your dropshipping business.

Check Verified Supplier Directories

Here is another great way to get a dropshipping supplier that deals with quality goods. Signing up for a suppliers directory allows you to come in contact with reliable suppliers. Supplier directories are third-party organizations that list different suppliers, including their locations, products, and pricing. These directories only put up suppliers that have been seriously vetted so that you can count on the suppliers you find in such directories. You are expected to pay for the service, though.

Get Direct Contacts of the Supplier

So let’s say you happen upon a product that you would love to dropship. Contact the manufacturer and ask for the suppliers that work with them. You can then contact the suppliers directly to discuss your business proposition. It is a fairly good way to get a reliable supplier that understands the dropshipping business. You get to gauge them first-hand without any interference or third parties.

Attend Trade Shows and Conferences

Trade shows and business conferences are great places for you to find the suppliers of the products you intend to start a dropship. You get to meet different suppliers and manufacturers in the niche you want to explore in your dropshipping. You also get to see the products and decide if they are worth the hype. Most suppliers who attend these events also have a reputation to protect, so you are more likely to be the reliable kind.

Pay Attention to The Product Quality

Since your business is built on the product you intend to dropship, the quality must be top-notch. When looking for a reliable supplier, you should pay attention to the quality of products they deal in. Opt for suppliers who deal in premium-grade products that are likely to get your clients hooked. After all, having satisfied customers is the reason why you are in business, right? These kinds of suppliers might be pricey, but nothing beats having a reputation for offering the best dropshipping products.

Does The Pre-Order Fee Work For You?

A per-order fee is something that you pay suppliers for all the heavy lifting that they do to ensure that you get your products the way you want them and how you want them. Some suppliers might charge high fees because they know the quality of the services that they offer. While getting quality products and services might not come cheap, it is good for your business to get a supplier that charges fair per-order fees that work for both parties.

Test the Product or Service Provided by the Supplier

You can get to see if the supplier is all that and more by testing their services. Place a few test orders to see how they run their business and see if their products are as good as they claim. From a trial dropshipping order, you get to get a first-hand assessment of how the dropshipping supplier manages their business operations.Their shipping speeds for their product , in particular, are important because they determine how soon your clients get their orders. You’ll also get the chance to ascertain the quality of the products that they offer.

Review the Level of Experience of Their Staff and Sales Representatives

The staff and sales representatives of dropshipping suppliers are the first points of contact with them. Their level of experience and understanding of the industry will impact the way they handle your interactions. The best suppliers understand this; that is why they only hire sales representatives and staff knowledgeable about dropshipping. In some cases, you have a designated sales representative that handles any challenges that you might have while transacting with them.

Endnote

Find the right kind of supplier need not be a problem anymore. All you need to do is act on the tips you just read about, and in no time, you should be able to land a reliable supplier for your business. In case you will like to know more about our dropshipping services, contact us today at Fulfillman. Our dedicated team will be available to speak with you. We will provide suitable answers to your questions and concerns. An amazing experience awaits you.


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Dropshipping business model enables you to manage your store’s operation without the need to hold any products. Anytime you make a sale, the supplier will be responsible for the logistics activities involving the transportation of the products from their store to your customer’s doorstep. This business model is great for budding entrepreneurs as it can be automated, easy to start up, low cost, and low risk. However, unless you understand the nitty-gritty of the business, you won’t derive these benefits.

If you’re looking to start a new dropshipping business or if you’re struggling with your existing business, this post is for you. Whether you intend to maintain the loyalty of previous shoppers, drive traffic to conversion, or gain new customers, we have several strategies to boost your dropshipping business. Continue reading to discover some essential tips and tricks that will enable you to stand out among your competitors.

Build Trust by Including Customer Testimonials, Ratings, and Reviews on Your Site

If you have a dropshipping platform, the fact is that shoppers wouldn’t trust the quality of the items you’re selling. To build trust, ensure that you add customers’ testimonials, ratings, and reviews to your online store. Product reviews will enable the potential customers to see the ratings of the previous buyers and their experiences using the product. By doing this, you can ginger an individual to make a purchase. For instance, dropshipping store owners from stores like AliExpress take a screenshot of a customer’s feedback and incorporate it into their website. However, as you increase your customer base, ensure that you include your product testimonials, ratings, and reviews.

Run TikTok Ads/Facebook Ads to Suit Your Marketing Budget and Goal

Facebook Ads can be personalized depending on your budget, goal, and audience. You can select the ads format and choose the platform you want your ads to be seen, such as; Workplace, Messenger, Audience Network, Instagram, etc. Also, it enables you to manage your ads and evaluate the results effectively. For TikTok Ads, it has emerged as one of the biggest sites for advertisers to promote their products due to their massive number of active users. Regardless of the platform you choose to run advertisements and promote your products, ensure that you use these tips; invest in video content, target ads to individuals on your contact registry, and be patient.

Share Social Videos to Drive Engagement and Traffic

Furthermore, social videos now serve as a means through which businesses can drive traffic and engagement. As a result, dropshipping businesses should shift their focus to video content to promote their shop or promote their product to boost their brand awareness. This might be challenging for a small-scale dropshipping business to create social videos due to the creativity and thought process involved. Alternatively, look for popular videos on platforms like BuzzFeed and post them on your social media platform.

Avoid Losing Potential Customers

The majority of visitors won’t purchase on their first visit, thereby posing a challenge to merchants. Thus, retargeting can enable you to recapture the customer. Retargeting is a marketing technique targeting visitors who have been engaged in your eCommerce platform but didn’t make any purchase. Using retargeting will enable you to display relevant advertisements to those visitors. Once you do this, there is a higher chance that these visitors will be converted to your site.

Start a Blog

Starting a blog will drive traffic to your site and is a low-cost strategy to reach your target market. The significant benefit of blog marketing is to generate more sales and traffic and also build your audience. You can use the blog as a means of redirecting visitors to your site. But the most vital purpose of blog marketing is to enhance your SEO result.

Identify Your Niches on the Internet and Join Their Group

A niche refers to an interest shared by a specific group. The majority of dropshipping businesses have their personalized niche. Thus, exploit this advantage by identifying your niche community in different platforms like blog or Facebook. Once you identify them, ensure that you join these groups to know your target customers’ interests.

Target Visitors by Using Compelling Email Pop-Ups

Capturing the email addresses of your visitors is an essential step for lead conversion. Nevertheless, to convert your visitors into subscribers, ensure that you use a marketing technique that fascinates them to do so. You can incorporate a pop-up email form into your website and motivate them to join your email list. Once you capture their email addresses, use those leads to engage them with your business and direct them to purchase.

Encourage Shoppers to Purchase More with Cross-Sell and Upsell Marketing

The implementation of cross-selling and upselling techniques can enable you to maximize your value. The two strategies are much similar; the reason why they combine them as a single marketing technique. But, both strategies help in growing the revenue and increasing impulsive purchases.

Endnote

There you have it! Above are some essential tips and tricks to succeed in a dropshipping business. Everyone starts a business with a major objective to succeed. However, the steps you take or you do not take can make or mar your business. By following the tips and tricks provided above, you can improve your prospects of running a successful dropshipping business.

Do you need help with your dropshipping business? Contact us today at Fulfillman. We are a leading service provider of Dropshipping, China Sourcing, Crowdfunding Fulfillment, Product Photography, Warehouse fulfillment, Third Party Logistics, and many more. Our dedicated team will be available to speak with you and discuss your needs. With our state-of-the-art technology, we can help you achieve your short and long-term business goals. A wonderful experience awaits you.


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Dropshipping business seems like an easy way to do business online. You don’t have to invest a lot of capital or bother about meeting up with product orders. Besides, you can run the dropshipping business from wherever you are. However, just like every other business, dropshipping has its challenges as well.

In Dropshipping business, you are not totally in control of the business process, and you can’t influence the business outcome. Other agents control the order processing and packaging, which leaves you at the mercy of the agents. This is a leading problem with dropshipping business because when an order goes wrong, the business goes wrongs. The good news is that the challenges that come with dropshipping can be rectified. If you are considering starting a drop shipping online business, here are some challenges you may face and how to handle them.

Delayed Order Processing

It can become a problem when you place an order with your supplier, and he delays the order. You can handle this challenge by following up on the order if you don’t get feedback from your supplier after 24 hours. You need to know why your order hasn’t been processed and when it will be processed. This will increase customers’ trust level, especially if your business is still new.

Finding a Reputable Supplier

This is a leading challenge eCommerce store owners face. There are many suppliers out there, but it can be hard to get a consistent and reputable one that isn’t fraudulent. The best way to handle this challenge is to search for suppliers using dropshipping supplier catalogs. On this catalog, you will find a list for you to choose a supplier. Also, ensure that your supplier is someone who knows your niche and is on the same page with you in terms of supplier fees, scalability, and order minimums.

Shipping the Wrong Item to a Customer

Many online business owners have had this problem one time or the other. This problem indicates poor customer service, and it can tarnish your business’s reputation. Some eCommerce store owners have admitted that they lost customers because of this mistake. Regardless of how the business ends, the business owner takes the blame alone. As much as this mistake can leave a bad impression on your business, you can handle it and reduce the negative impression.

You can avoid this problem by knowing your drop shopper return policies. This will help you guide the customer on the action to take when the issue arises. You can also give the customer a discount on their next purchase as a way of apologizing to them.

Goods Out of Stock

This is a common challenge with dropshipping business. Most manufacturers and processing agents try as much as possible to update their eCommerce partners about available stocks, but at times the goods may be out of stock or no longer available.

You can overcome this challenge in several ways. You can inform your client. Contacting them through personal channels like a phone call works better in this case. Customers prefer being contacted personally about their orders. You can also suggest to your customer of you can deliver a similar product. Another way you can overcome this challenge is to get the product from another supplier.

Wrong Tracking Code

Wrong tracking code can be for another package, or it can be invalid. Human errors can happen sometimes, especially when your dropshipping company gives out a high number of tracking codes daily.  Handling this challenge is simple. The best way to deal with this minor challenge is to test-track the code before passing it to the customer.

Damaged Arrived Goods

You might get confused about what action to take when goods arrive in poor conditions. You shouldn’t worry yourself much about this problem because it’s not so difficult. The best and easiest way to handle damaged arrived goods is to replace them. Most times, manufacturers give warranties on products. When this happens, you only have to contact the manufacturer to replace the item. However, you should know the terms and conditions of the manufacturer before getting involved with the product.

Goods Shipped to the Wrong Address

Sometimes goods are shipped to invalid or wrong addresses. This happens especially when there are errors with the communication channels. Suppliers handle orders differently. While some prefer using emails, others will opt for a phone call. With a phone call, it’s easier to mix things up. Regardless you can avoid this problem by cross-checking every address before you send it to your supplier. Also, have proof of the shipping address. You won’t have to bear the cost of reshipping the product if the problem isn’t from you.

Endnote

In Dropshipping business, problems are bound to arise because you are not in complete control of the process and outcome of the business. If you are interested in dropshipping business, don’t let the problems discourage you. The challenges may seem tough, but they are easy to handle.

Are you considering starting a dropshipping business? Contact us today at Fulfillman to know more about the services. Our dedicated team will be available to speak with you and discuss your possible dropshipping options. Our experts will provide suitable answers to your questions and concerns. We guarantee you excellent services.


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Customer service is the backbone of all successful businesses, this is an undeniable fact. Good customer service begets loyal customers who give positive reviews that in turn get you a lot of new customers. In dropshipping, the role of customer service cannot be overestimated. These customers identify with you, and not the supplier. Therefore even after delivery the drop shipper must still stay in contact the client.

Keeping your customers happy, willing to make a repurchase and invite others to your store should be your goal. High traffic is very essential for a successful dropshipping platform, this is a great way to gather and keep customers. Here are 10 customer service best practices for your dropshipping business.

Make Your Staff and Employees Your First Customer

When your customer service team and general staff are happy, they transfer these vibes to the customers and vice versa. This applies to dropshipping companies that have a customer service team. Train your staff especially your customer service team. Even If you are the sole customer service provider Endeavour to acquire exceptional customer service skills also. Be sure to Set customer service expectations for your customer service team.

Have Full Knowledge of the Fulfilment Process

A customer places an order then you tell your supplier who then ships the item to your customer, so you just sit back and relax? If you seek success the answer is NO. First, you must know your products inside out. Imagine what the outcome would be when an already frustrated client asks about a delayed order or returns and you are blank?

You won’t just be losing a customer potential referrals would be cut off as well as a negative feedback that mars your brand’s reputation. Save yourself all this stress and follow up with the fulfilment process from the supplier.

Take Responsibility

Yes, the supplier messed up, but the customer knows only you. Never shift the blame always take responsibility. Let your customer be assured you are in control of the situation. Your customer doesn’t know you are not the one fulfilling the orders, keep it that way. Try pacifying the customer while you work with the supplier to find solutions in case of delayed shipping or the return shipment.

Provide Swift Response to Customer Inquiries and Complaints

This is very essential in customer service. Address them by their name when responding. It keeps your already irritated customer a little calm, and potential customers are encouraged knowing you are readily available. You don’t want your customers waiting hours or days to get a response be it an enquiry or complaint. An “I am looking into the issue and would get back to you soon” does you a lot of good. Since a third party is involved swift responses ensures you save time by working on the problems as soon as possible with your supplier.

Follow Up On Feedbacks and After-Sales

Make your customers feel valued by contacting them after they give their feedbacks. Reply to their feedbacks and review. A thank you message after sales carries a lot of weight also. Don’t wait for issues to arise before taking action. These gestures make customers feel important and make them loyal.

Listen and Empathize With Your Client to Find Solutions

Listen to your customer, read and understand the context of their text perfectly before responding. Put yourselves in their shoes, empathizing with your customers is great but go one step further to find solutions. An ordinary apology and empathy are passive steps, advocacy one the other hand is taking actions and measures to calm an irate customer down.

Respond With Respect and Positivity

Its inevitable nerves get stepped on when dealing with frustrated customers, never let your emotions get the better of you. You are also frustrated by the situation when your supplier messes up. It’s important to not let your emotions overtake your desire to make a customer happy. For all the negativity you get always stay positive and let that show in your response. Address your customers with respect. All these turn furious buyers into faithful loyal customers.

Encourage Crystal Clear Communication

They should know this or that should be debunked. Leave no room for sentences or phrases that may seem offensive or sound uncaring from your path. Let your communication be clear and simple but professional. Avoid unrealistic expectations. Don’t over market a product or your services to something it’s not.

Handle Customer Returns Effectively

Effectively create a standard on customer returns. Work with your suppliers’ return policies to create your terms and conditions on returns. Make sure you can deliver at the time promised. Do not make promises vaguely, pay from your pocket if that is what it takes to not fail on your promise.

FAQ

Answers to commonly asked questions should be found on your e-commerce website. Some questions are repeatedly asked frequently, collate these types of questions and provide adequate answers. Create a frequently asked questions (FAQ) page, let it be easily accessible. This help saves valuable time.

Conclusion

Since dropshipping involves a third-party, customer service is very essential. These best practices help you in getting loyal customers and make their experience worthwhile. Positive reviews help build a strong customer base, your dropshipping store needs all the traffic it can get.

In case you will like to know more about dropshipping or other services we offer, contact us today at Fulfillman. Our dedicated team will be available to speak with you. We will provide suitable answers to your questions and concerns. An amazing experience awaits you.