How to Find Your Target Audience For Your Ecommerce Business

November 22, 2021 eCommerce TipsEntrepreneurs

Finding the right audience has been a big challenge for many ecommerce business owners. As a result of wrong audiences, a lot of business have dropped down or not been able to reach their potential. The need for knowing your target audience cannot be overemphasized; having the right target will bring great leads and the right fit to your ecommerce business.

Usually, knowing your target audience is like knowing your true friends. A person might have a lot of people they hang out with and take pictures with, but when things hit the rock, they have a particular person or group of persons they can always run to. This is just like knowing your target audience, similar techniques, and advantages.

In this article, we will bring you all the answers you need to find the right audience for your ecommerce business.

Who is a Target Audience?

A target audience is a category of people that a particular product advertisement is aimed at. Like you won’t advertise cigarettes to non-smokers, or big cars to students are the same way you shouldn’t promote goods to wrong customers who are completely uninterested.

As a business person, finding your target audience is great for business as it assists you in establishing mutual trust and understanding, and directing your products to them, hoping for sales at the end of the discussion.

7 Tips to Find the Right Target Audience for Your Ecommerce Business

Here are some tips to find the right target audience for your ecommerce business:

Know Your Goods

What are you selling? As a business person, you can’t be looking for customers when you are still yet to establish what you are selling. Knowing your goods is the first step to identifying your target audience.

Who Are the Targets?

Not just sex, try demographics — age, gender, ethnicity, location, income, etc. Identifying the demographics of potential customers gives every business owner the structure and value they need to continue with the business procedures. Knowing and understanding your audience is strategic to achieve a sale and more sales in ecommerce.

This is true because the ecommerce industry works entirely differently from physical shops. For one thing, customers do not interact with business owners in person the way they do online. You are sending your money out to a person you have never met and probably would never meet; a lot of conversation and personal research would be carried out by both parties.

Furthermore, ensure to target only people who will benefit from your goods and not just people with cash that will boost your sale.

Always Do Research

Knowledge is power, even in businesses. One of the core reasons for doing more research is to get to know and understand your target and their pain points. There are several ways to do research, and they are; Surveys, Online forums, and Competitor research.

Look Out For Surveys and Customer Feedback

A Lot of successful business owners confessed to having gotten strategic tips from customers. This is why today, it is common for every business to record customer feedback after a successful sale. Usually, the data that was generated from these surveys and feedback is used by business owners to decide on what segment to improve, take out, or leave.

Take Note of Your Promoters

The moment after identifying your audience, check out for promoters of your brand. Most customers, after using a product they purchased online, tend to promote that product through word of mouth, YouTube videos, etc. These are some of the things you should be taking note of for successful growth. Some businesses offer a referral bonus to such promoters to help bring in more prospective target audiences, and this has worked for so many years now.

Know Your Competitors

In as much as the successful sale of goods, it is always advisable for ecommerce businesses to look out for their competitors. It is strategic, as well as enlightening. By keeping track of your competitors, you would have a way of knowing what goods to improve on or if the competitor is rebranding your interests and selling to the public.

Re-evaluate Your Marketing Efforts

At this stage, every prospective ecommerce seller must have gotten a better idea of finding their target audience. The next step is to recheck your business plan and consider a lot of options. Would your target audience benefit from the product you sell? Would they appreciate its existence? How often can your customers come back to you? Answering these questions and more helps any prospective ecommerce seller develop an excellent strategy for the business.


There you have it! Above are some insightful tips to find the right target audience for your ecommerce business. Every successful business sale was once a challenge for the owner. However, in today’s world, information is easily accessed, so business owners do not struggle as much as past owners did. That is why it is crucial to always carry out extensive research before venturing into ecommerce.

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