How to Choose Wholesale Suppliers for Your Online Business

July 25, 2019 eCommerce Tips

Do you have a drop shipping or e-commerce website and is looking for a wholesale supplier to provide you with products? You have thought well to read this article, as it will help you understand how to deal with wholesale suppliers better.

There are tons of suppliers delivering different products to various industries. They all have different times of product delivery, product portfolio, customer service, price and so on. Due to these, choosing a wholesale provider that will work for you involves well-thought-out processes.

Read on to find out the processes involved in collaborating with a wholesale supplier for your e-commerce business.


In e-commerce or drop shipping business, the delivery time of the products to their final destination is very important. Late delivery of products to your buyers is inimical to the growth of your business. A wholesale supplier that does not deliver bought products on time does not enhance customer relationship and business growth.

In finding a wholesaler, go for one that understands the importance of early delivery of the product. Better still, partner with a wholesale provider that has an automated supply system and products tracking. These ensure that products requested are delivered immediately.

Ask for Samples

Before reaching an agreement with a supplier, it is important that you request for a product sample. Many wholesale suppliers do not supply samples but do not worry about that. There are still other suppliers that will happily oblige to tendering a product sample to you once it is requested for.

The product sample enables you to get a firsthand experience of the features that you will easily relate to costumers. Besides, as you test the products you may find the ones you do not like. Regardless of how cheap or costly they are, you will get to find if they have the qualities, you are looking for.

Buyers finding out themselves that the product does not have the features and quality just like you described to them is bad for business. Such can be prevented by cross-examining the products and ensuring they have the features you want.

Customer Support

When an issue crops up does the wholesale have a customer service you can reach for assistance? Customer service is important to keep your eyes peeled out for in looking for a wholesale supplier. Not just any customer service but one that is 24/7 available.

On their website, do they have a live chat or support line? How responsive is their customer service? These are the factors you should have on your checklist when sourcing for a wholesale supplier. Ensure that you are working with a product supplier that will there when you need their assistance with an issue.

Check the Price

Just as there are many wholesale suppliers, there are also different prices they offer for their partnership with e-commerce owners. This price is determined by geographical location, production cost, shipping distances, etc. Finding a price that is favorable to you determines your profit margin.

Contact the Supplier Directly

The main essence of this pointer is to forge a working relationship directly with the person that is in charge of the supply chain. It is important to have a first direct contact with the supplier to know more about them. It is not bad if you decide to call them on the phone to strike a deal but the problem with this medium of communication is that you could speak to a wrong person.

A one-to-one meeting with a supplier lets you know more about them, their services and develop a healthy working relationship. You will get to find out if they have what you need or not and stand a change of striking a better bargain.

Search Online

The web today houses lists of online wholesale suppliers. You can perform a basic search through search engines, such as Google. Streamline the search queries as you get deeper find the supplier and product you are looking for. Use the name of the product you are looking for as a search query. This will help you discover the wholesale supplier quicker.

If a friend or relative recommends a particular wholesale provider to you, you can go online to look them up and verify how authentic they are. Online platforms such as Aliexpress, eBay, Alibaba, Etsy has a repository of wholesalers you can choose from for your business.

Trade Shows

Trade shows attract wholesalers of various products. This is a place where you can meet with different wholesalers to find one that will stock your online store. At the trade show, you will have the opportunity to visit as many booths as you want and partner with a wholesaler whose items fits your online store.

Ask for Recommendations

Apart from researching wholesalers on the internet, you can ask online business owners to recommend a supplier they have worked or are currently working with. While you look for a wholesaler, you could ask some suppliers that do not have the item you want to recommend you to another reliable supplier. A product manufacturer is also in a good position to suggest some wholesalers to you that are reliable enough to stock your online store.

There you have it! Above are some tips to help you choose wholesale suppliers for your online business. Considering these factors when searching for wholesale suppliers gives you an edge to finding one that will enhance the growth of your online business. Not every supplier is going to meet your demands but that should not deter you from searching for the right one.

Are you looking for reputable wholesale suppliers for your online business? Contact us today at Fulfillman. We are a leading fulfillment services company. We offer a wide range of services including Warehouse Fulfillment, Drop Shipping, Crowdfunding Fulfillment, Third Party Logistics, China Sourcing, and many more.

Our dedicated team will be happy to speak with you and discuss your needs. We will provide suitable answers to your questions and concerns. With us, you are guaranteed to get quality and excellent services that give 100% client satisfaction.