eCommerce Tips

5 Ways to Get Product Reviews From Customers

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July 9, 2018

Websites like Shopify, Amazon, eBay, and Wal-mart, aren’t just popular retailers they also serve as resources. Millions of internet users flock to this websites on a daily basis looking for customers reviews. Many big websites like this do not only serve as a place for buyers to buy your product but to also search for enough information that can help them make an educated decision. This is why customer review is a vital part of branding and marketing. Customer reviews help build trust and at the same time describe your products apart from others. Customer reviews especially the positive ones can increase your sales more than marketing because it is influential, and the only downside is that it can be hard to get. Here are five proven tips to get customers to review your business online.

  • Make it possible

It may sound very simple but it is very important. You need to make it possible and easier for your customer for them to be able to leave their reviews. This means that you need to place them were it will be easy to see and also feature a calls-to-action for customers.

  • Ask Your Customers

Well, what if I tell you that the best way to increase the reviews for your product is to just ask? The fact is most of your customer are internet users and they, akready know how important positive reviews are for a product so as long as you provide an excellent product, they will easily give you a review. Customers are more likely to give you feedback right away, so you don’t wait too long.

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  • Make it easy, make it mobile

The only thing that might make your customer not to give a review is if the process is complicated, so the trick is to make things easy for them by making the process mobile. This means that they wont be working for it so don’t make them click through several pages, or ask them to log in before they could.

  • Surprise your reviewers

Another to encourage review for your product is to offer some rewards for your customers. So, reach out to your previous customer that is yet to give a review and surprise them in a way they never expected – an example is giving thee, discount coupon, gift voucher or any other. Doing this encourage them to leave reviews for their purchases and also make them a loyal customer.

  • Take advantage of Social Media

Social media is just another way to get your customer to give your product a review. For example, you can ask your fans or followers to write reviews about your products by including a link to your product review on your social media pages. Social media is also the right place to show your reviews and share the reviews with your fans or followers on social networks.

Well, if you also have some great tips on how to increase customer reviews for your product, why don’t you share them below in the comments, as we’d love to hear about it!

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